​At the Doula Association of Alberta (DAA), we are committed to delivering services, memberships, and products in a timely and transparent manner. Please review the information below to understand how and when you can expect to receive your purchase.

Memberships

• Membership access is granted immediately upon successful payment.

• Members will receive a confirmation email with login details and information about available benefits.

• If access is not received within 24 hours, please contact us at hello@doulaassociationofalberta.com for support.

Events, Trainings & Workshops

• Registration confirmations are sent via email after payment is processed.

• Event details, schedules, and access information (if applicable) will be sent out prior to the event date, typically within 7–10 days of the scheduled event.

• Most of our events are in-person unless otherwise noted as virtual.

Products & Merchandise

• Orders are typically processed and shipped within 5–10 business days.

• Shipping times may vary based on location and availability.

• A tracking number will be provided when available.

• Digital products (e.g., PDFs, toolkits) will be delivered via email or download link immediately or within 24 hours.

Questions?

If you have any questions about the delivery or fulfillment of a purchase, please contact us at doulaassociationofalberta@gmail.com.

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By accessing or using the Doula Association of Alberta (DAA) website and services, you agree to be bound by the following Terms and Conditions. These terms apply to all users, members, event participants, and purchasers. Please read them carefully before using our site or making a purchase.

1. Use of Website

• You agree to use the DAA website for lawful purposes only.

• You may not use this site in a way that may cause harm, impair access, or damage the reputation of the DAA.

2. Membership and Event Registration

• Memberships and event tickets are non-transferable unless otherwise approved by the DAA.

• All sales are subject to our Refund and Cancellation Policy.

• DAA reserves the right to cancel or reschedule events. Registered participants will be notified in advance.

3. Intellectual Property

• All content on the DAA website, including text, logos, graphics, and downloadable materials, is the property of the Doula Association of Alberta and may not be reproduced without permission.

4. Privacy

• By interacting with our website, you agree to our Privacy Policy regarding the collection and use of your personal information.

5. Payment & Security

• Payments made on our website are securely processed via third-party payment providers.

• By submitting payment, you agree to the purchase terms and confirm that the information provided is accurate and complete.

6. Limitation of Liability

• The DAA is not liable for any indirect or consequential loss arising from the use of our services or website.

• We aim to provide accurate and timely information but do not guarantee the completeness or accuracy of content.

7. Changes to Terms

• The Doula Association of Alberta reserves the right to update these Terms and Conditions at any time.

• Continued use of the website and services after changes are made constitutes your acceptance of those changes.

8. Contact

If you have any questions regarding these Terms and Conditions, please contact us at doulaassociationofalberta@gmail.com.

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Effective Date: [Insert Date]

The Doula Association of Alberta (DAA) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and events.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, payment details, and other contact information.

• Membership & Registration Details: Information you provide when joining as a member or registering for events or workshops.

• Website Usage Data: Browser type, IP address, pages visited, time spent on the site, and other analytics data.

2. How We Use Your Information

We use your information to:

• Provide access to member services and event registrations

• Communicate updates, newsletters, and event details

• Process payments and manage invoices

• Improve our website functionality and member experience

• Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Third-party service providers (e.g. payment processors, email platforms) as necessary to deliver our services

• Legal authorities, if required by law

4. Data Storage & Security

We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. Data is stored on secure servers and accessed only by authorized personnel.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To do so, contact us at hello@doulaassociationofalberta.com.

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie settings through your browser preferences.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us at:

📧 doulaassociationofalberta@gmail.com

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